Your frequently asked questions, answered!

Q) How do I gain access to a course?
A) Locate or search for the desired course on the dashboard. Once you have located the course you would like access to, you will have the option to enrol and pay for the course. 

Q)  I want to buy places on a course for my colleagues. Is this possible?
A) Yes it is. When you've located the course you want to purchase, you can add the  number of places you want to purchase into the box. Once you've paid for these courses, you'll be sent a code by email that your colleagues can use as a coupon. Your colleagues will need to register for the Teacher Hub, add the course to their basket and add the coupon code in the payment process. 

Q) How do I jump between my courses?
A) Please use 'My Courses'  in the navigation bar at the top. 

Q) How do I go back to the homepage?
A) In the navigation bar at the top of your screen, you will see the home button. If you click on this, you will always return to the Teacher Hub site homepage, no matter where you are within the site.

Q) How do I change my details, update my password etc? 
A) Please visit the ABRSM portal, login with your username and password and change any details. You can also use this page if you forget your password or username. 

Q) Why do you need my postal address to take an online course?
A) For legal purposes, to be able to provide you with a legal VAT receipt and in order to post you a CPD accreditation certificate if you complete the course. 

Q) How do I get help from ABRSM?
A) To get in touch with ABRSM please email teacherdevelopment@abrsm.ac.uk and a member of the team will be in touch with you to respond to your enquiry.